Hotel Laundry Pickup
& Delivery in Macau
Wash, dry and fold packages from MOP 250, including hotel pickup and delivery. Standard turnaround is approximately 24 hours, with the return time confirmed when booking. Same-day service is subject to availability and an additional charge.
Book via WhatsApp
Hotel pick-up and drop-off service
Covering Macau’s major hotels, Airbnb listings and serviced apartments, travellers simply need to provide the name of their accommodation and their room number.
Professional Cleaning and Treatment
From collection, washing and drying to folding and packing, the entire process is arranged according to your booking, making it ideal for both short-stay and long-stay guests.
Return to the hotel on time
Standard completion time is 24 hours; for urgent requests, please enquire via WhatsApp about same-day service arrangements.
Service Packages
Hotel Laundry Packages
Transparent package pricing: choose the package that suits your itinerary, and we’ll take care of the rest—all packages include collection and delivery to your door.
Service Process
Complete it in four easy steps
From booking to return, you won’t need to leave the hotel at any stage.
Record of Pick-ups and Deliveries
Actual Delivery Photos
WhatsApp bookings, hotel concierge collections, doorstep pickups, and on-time returns—below are our real pickup and delivery records with travelers (personal information has been redacted).
About Our Services
designed specifically for visitors to Macau
Whether you’re visiting Macau on holiday, on a business trip or for a short or long-term stay, the most troublesome part is often not the itinerary, but the ever-growing pile of laundry in your room. Sunny Professional Cleaning Offering exclusive benefits for hotel guests Laundry collection and delivery service we collect laundry directly from hotels, Airbnb properties or serviced apartments, and return it once it has been washed, dried, folded and packed.
We operate a clear, package-based pricing structure. Simply send us the name of your accommodation, your room number and a convenient time for collection via WhatsApp, and we will arrange collection and delivery; the standard turnaround time is 24 hours, and if your journey is urgent, you may also enquire about same-day service arrangements.
Target Audience
Designed for hotel guests
Frequently Asked Questions
FAQ
How do you charge if my laundry is slightly over the package limit?
We will choose the best-value pricing option for our customers. If your laundry load is only slightly over the limit for your package, we will not automatically upgrade you to the next package. We will compare prices and help you choose the cheapest option.
Which hotels in Macau does Sunny Professional Cleaning serve?
We provide laundry services to hotels across Macau. In Cotai, we cover major resorts including The Venetian, The Parisian, The Londoner, Galaxy Macau, Wynn Palace, MGM COTAI, City of Dreams, Studio City, Four Seasons, The St. Regis, Sheraton Grand, Conrad, JW Marriott, The Ritz-Carlton, Banyan Tree, and Grand Lisboa Palace. On the Macau Peninsula, our coverage includes Sands Macao, Wynn Macau, MGM Macau, Grand Lisboa, StarWorld Hotel, Mandarin Oriental, and Sofitel Macau at Ponte 16, as well as hotels and guesthouses throughout Taipa and Coloane. Simply provide your hotel name and room number, and we will arrange doorstep pickup right from your room.
Can I use hotels booked via Booking.com, Agoda, Hotels.com or Trip.com?
Yes, we can. Whether you book a hotel, guesthouse or serviced apartment via Booking.com, Agoda, Hotels.com, Trip.com, Expedia, Klook, Ctrip or Airbnb, we can provide a door-to-door laundry collection and delivery service. The booking platform does not affect the service; we simply require the name of the hotel or accommodation and your room number.
How long does the laundry take? Can it be done the same day?
The standard turnaround time is 24 hours. If your schedule is tight, you may request Same Day Service; however, this is subject to the day’s schedule and the quantity of garments. We recommend confirming this in advance via WhatsApp.
How are the charges calculated?
We offer transparent, package-based pricing, with no need to calculate by the pound. Small Bag Package (up to 5 pounds) MOP 250, Standard Bag (up to 10 pounds) MOP 420, Family Bag (up to 20 pounds) MOP 680, Long-stay package (up to 40 pounds) MOP 1,280. All packages include collection and return to your door; prices for items exceeding 40 pounds will be quoted separately.
How do I book the hotel’s laundry collection and delivery service?
Simply send a message via WhatsApp (+853 6388 0349) stating the name of the hotel, your room number and a convenient time for collection. We will arrange for a member of staff to collect your laundry from your room and return it to the hotel on time once it has been washed.
Can I leave my laundry at the hotel concierge?
Yes, in most cases, you can leave your laundry with the hotel concierge or reception, subject to the hotel’s arrangements. Please confirm with us via WhatsApp.
Does the laundry package include ironing?
Our wash, dry and fold packages do not include ironing. Ironing and special garment care can be quoted separately.
Do you offer fragrance-free detergent?
Yes, fragrance-free detergent and washing without fabric softener are available upon request.
Can I request same-day delivery?
Same-day service may be arranged depending on the collection time and availability. Additional charges may apply.
Scope of Services
Covering all major hotels in Macau
From Cotai Strip to the Macau Peninsula, Taipa and Coloane, our door-to-door pick-up and drop-off service covers all major hotels, resorts and integrated resorts across Macau. Below are some of the most common pick-up and drop-off locations:
- The Venetian Macao
- The Parisian Macao
- The Londoner, Macau
- Galaxy Macau
- Macau Broadway
- Banyan Tree
- Hotel Okura Macau
- Andaz Macau
- City of Dreams
- Morpheus
- Studio City
- Wynn Palace
- MGM COTAI
- The Four Seasons Hotel, Macau
- The St Regis Macau
- Sheraton Grand Macao
- Conrad Hotel
- Holiday Inn
- JW Marriott Hotel
- The Ritz-Carlton
- Grand Lisboa, Macau
- Karl Lagerfeld Hotel
- Sands Macao
- Wynn Macau
- MGM
- Grand Lisboa Macau
- The Grand Lisboa Hotel, Macau
- StarWorld Hotel
- Mandarin Oriental Hotel
- Artyzen Grand Lapa Macau
- Sofitel Macau at Ponte 16
- Grand Emperor Hotel
- Harbourview Hotel Macau
- Rio Hotel
- Regency Art Hotel
- Grandview Hotel Macau
- Taipa Guesthouses and Serviced Apartments
Can’t find your hotel? We cover all hotels, guesthouses and serviced apartments in Macau,WhatsApp Simply provide the address and we will confirm it.
Service Highlights